Support coordination software Australia
One calm workspace to run your caseload or company.
Work from desktop or mobile. Find a client, call, check plan details, add a billable case note, upload a file, and keep moving. No more pulling out a laptop and hotspotting just to finish a quick note.
Last 7 days by default
Managers and finance see the most current work first.
Dated billing lines
Invoices show what happened on Tuesday versus Thursday.
Consent-aware updates
Email and in-app notifications stay focused and practical.
ISO 27001 guided security
Infrastructure, access controls and operating practices are designed against ISO 27001 requirements.
Private instance option
White label your own branded CordoCare deployment.
Built around the real day
Less hunting. Less clicking. More support work finished in the moment.
Client workbench
Search by name, NDIS number, contact, guardian, address or plan manager. Call, email, open details, upload files and add a case note from the same client card.
Case notes that flow into billing
Billable notes keep support item, duration, attachments, funding route and service date together so invoices stay clear and compliant.
NDIS billing without spreadsheet drift
Review the last 7 or 30 days, generate invoices, download NDIA bulk files, export Xero CSVs and send branded PDF invoices from CordoCare.
Role-scoped access
Coordinators see assigned clients. Managers see their team. Finance sees billing. Compliance sees risk context without unnecessary private caseload access.
Planned service emails
Warm operational emails and in-app reminders can be scheduled for plan reviews, agreement renewals, missing documents, consent and invoice follow-ups.
Reports and plan reviews
Plan review templates, billable activity, KPI views and company health metrics help owners and managers see the work that matters.
From desktop or mobile, run the whole caseload without wasting space.
CordoCare is designed as a full web app on mobile, not a tiny companion view. Client search, key contact info, uploads, case notes, billing status and reminders stay close to the surface.
Open the client card and see full name, NDIS number, status and contact details.
Tap call, email, address, files or case note without leaving the client list.
Finalise a billable note with date, item, time, attachment and funding route.
Generate invoices and exports from dated line items when the billing window closes.
Pricing
One public plan. No feature maze.
CordoCare keeps pricing simple: $25 per user/month, 3-user minimum, unlimited participants and core workflows included. Teams should not need to pick a higher plan just to get billing, mobile, reports or communication tools.
See pricing detailsStandard
3-user minimum. Unlimited participants. 14-day free trial.
Want CordoCare under your own brand?
Private branded instances are available for providers who want their own code instance, company branding, unlimited users and unlimited participants. Setup starts at $25,000, with future security updates included under the licence terms.
Questions people ask before moving their practice
What does CordoCare cost?
CordoCare is $25 per user/month with a 3-user minimum. The standard plan includes unlimited participants and the core support coordination workflow.
Is there a solo plan?
The public plan starts at 3 seats. It is designed so independent coordinators can still run professionally, while giving small teams room for an admin, manager or finance helper.
Can I use CordoCare on mobile?
Yes. CordoCare is a mobile-first web app, so coordinators can find a client, contact someone, check plan details, upload a file and add a quick case note without needing a laptop.
Is CordoCare built to ISO 27001 standards?
Yes. CordoCare is engineered to meet ISO 27001 information security standards. Every design decision, from infrastructure to access controls, is guided by ISO 27001 requirements as we work towards formal certification.
Can larger providers have their own branded instance?
Yes. Private branded instances are available from $25,000 for organisations that want their own hosted code instance, branding and unlimited users and participants.
See how CordoCare feels with your team's real workflow.
Start with fake data, test the mobile flow, and only migrate once the staged run is clean.